Thursday, August 12, 2010

Lesson from JetBlue attendant meltdown: overhead bins are sacred

"Most frequent flyers have witnessed the battle for overhead bin space – the mad scramble as people hoist suitcases over heads and push, shove, and squeeze bags into a diminishing amount of space.

On Monday, the rush to claim that much sought-after space apparently set off one of the more bizarre events in commercial airline history that culminated in the arrest of JetBlue flight attendant Steve Slater.

Before Mr. Slater's reported verbal tirade against a passenger aboard a Pittsburgh to New York flight and before he fled the airplane via its emergency chute – while clutching a few beers purloined from the galley – he apparently broke up a fight between two passengers vying for that coveted area above their seats."
This story has been getting a lot of play, but I like this version the most--on account of its headline. Well said.

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